Privacy Policy

1. Information We Collect

We collect information you provide directly and information gathered automatically as you use our Website:

• • Contact details you share (name, email, phone) when you reach out, subscribe, or enquire.
• • Usage data such as pages viewed, device, and browser, collected through cookies and analytics.
• • Any feedback or messages you choose to send us.
• • Information you provide when requesting skin consultations, AI skin analysis appointments, product recommendations, or participating in surveys or promotions.

2. How We Use Your Information

• • To respond to enquiries and provide customer support.
• • To send updates, offers, and skincare education — only if you opt in.
• • To improve our Website, products, and overall experience.
• • To meet legal and regulatory obligations.
• • To provide personalized skincare recommendations where requested.

3. Cookies

We use cookies and similar technologies to keep the site working, remember preferences, and understand how it is used. You can control cookies through your browser settings; disabling them may affect some features.

4. Sharing Your Information

We do not sell your personal information. We may share it with trusted third-party service providers (such as website hosting, payment processors, email service providers, analytics platforms, logistics partners, and customer support providers) who assist us in operating our business, and where required by law.

5. Data Security

We take reasonable administrative, technical, and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction. While no method of internet transmission is completely secure, we strive to use commercially acceptable means to safeguard your information.

6. Third-Party Websites

Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

7. Children's Privacy

Our Website is not intended for children under the age of 18 without parental or guardian supervision. We do not knowingly collect personal information from children.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page together with the updated effective date.

9. Medical Disclaimer

Any skincare information, recommendations, or educational content provided through our Website or AI skin analysis tools is intended for informational purposes only and should not be considered medical advice or a substitute for consultation with a qualified healthcare professional.

10. Contact Us

Questions about this policy? Email Info@vibirdinternational.com or write to Vibird International Pvt. Ltd., Kerala, India.